Privacy Policy

Introduction

At Lookzz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from Lookzz, we may collect certain information, including:

• Name
• Billing and shipping addresses
• Email address
• Phone number
• Payment information required to complete transactions
• Order history and purchase details
• IP address, browser type, device information, and website usage data

We only collect information that is necessary to provide our products, services, and customer support.

How We Use Your Information

Your information may be used to:

• Process and fulfill orders
• Provide shipping updates and order notifications
• Respond to customer service inquiries
• Verify and prevent fraudulent transactions
• Improve website performance and customer experience
• Comply with legal and regulatory obligations
• Send marketing communications where you have chosen to receive them

Payment Information

Payments on Lookzz are processed through secure third-party payment providers. We do not store complete payment card details on our servers.

All payment transactions are protected using industry-standard security measures and encryption technologies.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance your shopping experience.

Cookies may help us:

• Remember items in your shopping cart
• Recognize returning visitors
• Measure website performance
• Improve site functionality and user experience

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers when necessary to operate our business, including:

• Payment processors
• Shipping and delivery partners
• Website hosting and technology providers
• Fraud prevention and security services
• Legal or regulatory authorities when required by law

These providers only receive information necessary to perform their services and are expected to protect your information appropriately.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

While no online transmission or storage system can be guaranteed to be completely secure, we continuously work to maintain appropriate safeguards for customer data.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to certain processing activities
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with immediate effect unless otherwise stated.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Lookzz
Email: support@lookzz.com
Phone: +44 7462230636
Address: 30 Hulme Street, Salford, Greater Manchester, M5 4PF, United Kingdom