Payment Options

At Lookzz, we want your shopping experience to be smooth, secure, and convenient. This policy explains the payment methods we accept, how payments are processed through Shopify’s secure gateway, and important information about refunds and security.

1) Accepted Payment Methods

We currently accept the following payment options for all online orders:

• All major credit cards (Visa, MasterCard, American Express, Discover).
• Debit cards with a Visa or MasterCard logo.
• PayPal.
• Apple Pay, Google Pay, and Shop Pay (where available).
• Gift cards and promotional codes issued by Lookzz (if applicable).

2) Shopify Secure Payment Gateway

Our store is powered by Shopify Payments, a PCI DSS Level 1 compliant payment processor. This means your payment information is protected by industry-leading encryption and security practices. We do not store your full credit card information on our servers — all sensitive details are handled securely by Shopify and its trusted third-party partners.

3) Currency

All transactions on our website are processed in U.S. Dollars (USD). If you are using a card issued in another country, your bank may convert the charge to your local currency and may apply additional conversion fees.

4) Payment Authorization & Charges

• Your card or account will be charged immediately once your order is placed.
• In some cases, your bank may place a temporary authorization hold before the funds are officially charged.
• If a payment is declined, please check your billing information or contact your card provider before retrying.

5) Refunds & Payment Reversals

• Refunds are issued back to the original payment method used at checkout.
• We cannot redirect refunds to a different card or account.
• Once processed by Lookzz, refunds typically appear in your account within 7 business days, depending on your bank or payment provider.
• Please see our Return & Refund Policy for detailed return eligibility rules.

6) Security & Fraud Prevention

We take fraud prevention seriously. All transactions are screened by automated fraud detection systems. If an order is flagged for potential fraud or suspicious activity, we may contact you for additional verification or cancel the order for your protection.

7) Payment Restrictions

• We do not accept personal checks, money orders, or cash payments for online orders.
• Prepaid cards may not be supported depending on the issuing bank.
• All billing details must match the information provided by your card issuer to avoid processing delays.

8) Contact for Payment Issues

If you encounter issues with your payment, please reach out to us immediately:

Lookzz

3010 McGowen Street, Apt 4, Houston, TX 77004, United States

Phone: +1 229-329-8320

Email: support@lookzz.com

Support: Online Support 24/7

Note: Lookzz reserves the right to update this Payment Options Policy at any time to reflect new payment methods, technologies, or compliance requirements.