Privacy policy
Privacy Policy
At Lookzz, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our Shopify store, you agree to the practices described below.
1) Information We Collect
- Personal Information: name, billing and shipping address, phone number, email address.
- Order Information: products purchased, payment method, transaction details (we do not store full credit card numbers).
- Account Information: if you create an account, we store your login details (encrypted).
- Device & Usage Data: IP address, browser type, operating system, pages viewed, time on site, referring URLs.
- Cookies & Tracking: to provide a customized shopping experience and remember your preferences.
2) How We Use Your Information
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To improve our website, services, and product offerings.
- To send order confirmations, shipping updates, and important account notifications.
- To detect, prevent, and address fraud, unauthorized transactions, or security issues.
- With your consent, to send promotional emails or marketing offers (you may opt out anytime).
3) Shopify & Third-Party Services
Our store is hosted on Shopify. They provide us with the e-commerce platform that allows us to sell products online. Your data is stored securely through Shopify’s data storage and databases. Payments are processed by trusted third-party providers (such as Shopify Payments, PayPal, or credit card processors). These providers use encryption and are PCI-DSS compliant. We do not store your payment card details.
4) Cookies & Tracking Technologies
We use cookies to improve your browsing experience. Cookies help us:
- Remember your cart and login preferences.
- Analyze site traffic and performance.
- Show relevant ads and promotions through remarketing partners (like Google or Facebook).
You can disable cookies in your browser settings, but some site features may not work properly without them.
5) Sharing of Information
- We do not sell or rent your personal information to third parties.
- We share your information only with trusted partners necessary to operate our store (e.g., shipping carriers, payment processors, analytics providers).
- In rare cases, we may share information to comply with legal obligations or protect our rights.
6) Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and restricted access. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
7) Your Rights
Depending on your location (e.g., EU under GDPR or California under CCPA), you may have rights such as:
- The right to access, update, or delete your personal information.
- The right to opt out of marketing communications.
- The right to request data portability.
- The right to restrict certain processing of your data.
To exercise these rights, contact us at support@lookzz.com.
8) Children’s Privacy
Our store is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.
9) Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
10) Contact Us
Lookzz
3010 McGowen Street, Apt 4, Houston, TX 77004, United States
Email: support@lookzz.com
Support: Online Support 24/7
Last Updated: September 25, 2025